Dymetria Bigger Carroll is an accomplished Consumer Services Specialist 1 at Wells Fargo, bringing over three years of dedicated banking experience to her role. With a focus on the small business market, Dymetria excels in maintaining, developing, and strengthening customer relationships, ensuring that each client...
Dymetria Bigger Carroll is an accomplished Consumer Services Specialist 1 at Wells Fargo, bringing over three years of dedicated banking experience to her role. With a focus on the small business market, Dymetria excels in maintaining, developing, and strengthening customer relationships, ensuring that each client feels valued and understood. Her expertise lies in client relationship management, where she employs active listening and innovative problem-solving techniques to address the unique challenges faced by small business owners.
In her current position, Dymetria is responsible for analyzing new small business clients’ portfolios, allowing her to tailor services that enhance relationships and meet their financial needs effectively. She utilizes her strong financial acumen to identify opportunities for growth and improvement, resulting in a proven track record of client satisfaction and retention. Dymetria’s commitment to accountability and follow-up ensures that customers receive exceptional service through various communication channels, including inbound and outbound calls and email correspondence.
Her skill set is diverse, encompassing leadership, strategic planning, and fraud investigations, which she leverages to create a secure and supportive banking environment for her clients. Proficient in Microsoft Word and PowerPoint, Dymetria also excels in legal document preparation and inventory management, further enhancing her ability to serve small business clients comprehensively. As she continues to grow her expertise at Wells Fargo, Dymetria remains dedicated to empowering small business owners, fostering lasting relationships, and driving financial success in her community.
