Dustin Long serves as the Director of Salesforce Platforms at Clinical Education Alliance (CEA), where he leverages his scientific background and analytical mindset to drive innovation and efficiency within the organization. With a keen interest in understanding the underlying principles of processes, Dustin has been...
Dustin Long serves as the Director of Salesforce Platforms at Clinical Education Alliance (CEA), where he leverages his scientific background and analytical mindset to drive innovation and efficiency within the organization. With a keen interest in understanding the underlying principles of processes, Dustin has been instrumental in leading the development and maintenance of CEA's Salesforce platform. His role involves not only managing the technical aspects of Salesforce but also identifying and implementing solutions that enhance business and operational workflows.
Dustin's expertise spans various tools and technologies, including Druva, Conga Composer, DocuSign, Jira, Lucidchart, and the Salesforce suite—Sales Cloud, Service Cloud, Experience Cloud, and CPQ. His ability to integrate these platforms allows CEA to streamline operations and improve data management, ultimately enhancing the quality of educational services provided to healthcare professionals.
In addition to his technical skills, Dustin's background in GIS, statistics, and data analysis equips him with a unique perspective on how to utilize data-driven insights to inform decision-making and optimize processes. His experience in project management and grant writing further underscores his capability to lead cross-functional teams and manage external consultants and developers effectively. By fostering a culture of curiosity and continuous improvement, Dustin not only enhances the Salesforce ecosystem at CEA but also contributes to the organization's mission of advancing healthcare education through innovative technology solutions.
