Dreyson Hertstein is a dynamic General Manager at Planet Fitness, where he leverages over five years of managerial experience to foster a thriving fitness community. His role is pivotal in recruiting, hiring, training, and developing a high-performing team that includes an Assistant Manager, Member Service...
Dreyson Hertstein is a dynamic General Manager at Planet Fitness, where he leverages over five years of managerial experience to foster a thriving fitness community. His role is pivotal in recruiting, hiring, training, and developing a high-performing team that includes an Assistant Manager, Member Service Representatives, Trainers, and Custodians. Dreyson excels in creating a welcoming atmosphere that prioritizes superior customer service, ensuring that every member, prospective member, and guest feels valued and supported.
Under his leadership, the gym has seen significant improvements in member retention and satisfaction, driven by his commitment to staff development and effective communication. Dreyson's expertise in sales management and customer service enables him to implement strategic initiatives that enhance member engagement and drive revenue growth. He is adept at scheduling and managing weekly payroll, ensuring operational efficiency while maintaining a focus on team morale and productivity.
Dreyson's hands-on approach to supervision allows him to cultivate a positive work environment where staff members feel empowered and motivated to deliver exceptional service. His keen understanding of merchandising further enhances the gym's appeal, as he strategically promotes fitness products and services that resonate with members. With a passion for fitness and a dedication to excellence, Dreyson Hertstein continues to make a significant impact at Planet Fitness, inspiring both his team and the community to achieve their health and wellness goals.
