Drew Cantrell currently serves as the National Client Director at Automated Empire, where he leverages his extensive expertise in client relations and project management to drive strategic initiatives and enhance customer satisfaction across the organization. In this pivotal role, Drew is responsible for overseeing the...
Drew Cantrell currently serves as the National Client Director at Automated Empire, where he leverages his extensive expertise in client relations and project management to drive strategic initiatives and enhance customer satisfaction across the organization. In this pivotal role, Drew is responsible for overseeing the onboarding process for new clients, ensuring that each interaction is seamless and tailored to meet their unique needs. His commitment to excellence is evident in his approach to managing client requests, billing, scheduling, and document processing, all while maintaining a high standard of customer service.
Drew’s key projects include the implementation of a comprehensive client onboarding system that streamlines processes and improves communication between departments. By utilizing his strong skills in data analysis and organization, he has successfully identified areas for improvement, leading to increased efficiency and a more positive client experience. His ability to multitask and manage time effectively allows him to juggle multiple projects simultaneously, ensuring that deadlines are met without compromising quality.
With a background in sales operations and a keen understanding of the food and beverage industry, Drew brings a unique perspective to his role. His strong communication skills enable him to build lasting relationships with clients, fostering trust and loyalty. Drew’s passion for exceeding expectations not only enhances the client experience but also contributes to the overall success of Automated Empire. As he continues to grow in his career, Drew remains dedicated to learning and adapting, always striving to leave clients feeling excited and valued.
