Donna Shank is a dynamic professional whose diverse background in law enforcement and small business management uniquely positions her as a co-owner of Great Scotts Variety. Since beginning her career as a Reserve Officer with the Fort Walton Beach Police Department in 1995, Donna has...
Donna Shank is a dynamic professional whose diverse background in law enforcement and small business management uniquely positions her as a co-owner of Great Scotts Variety. Since beginning her career as a Reserve Officer with the Fort Walton Beach Police Department in 1995, Donna has honed her skills in various roles, including Public Information Officer and Criminal Investigator. Her extensive experience in criminal law and public safety has equipped her with a keen understanding of community needs, which she now applies to her entrepreneurial endeavors.
At Great Scotts Variety, Donna manages a thriving business that specializes in vintage, antique, and new/used items. Her role goes beyond traditional retail management; she actively engages with customers, providing personalized service and assisting them in finding unique treasures that resonate with their individual tastes. Donna’s problem-solving skills, developed through years of handling complex investigations and community issues, enable her to navigate the challenges of small business operations effectively.
In addition to customer service, Donna is passionate about sourcing special items that cater to her clientele's interests, showcasing her dedication to enhancing the shopping experience. Her proficiency in administration and auditing ensures that the business runs smoothly, while her familiarity with Microsoft Office aids in maintaining organized records and efficient communication. As a co-owner, Donna Shank not only brings her law enforcement expertise to the table but also a commitment to fostering a welcoming environment where customers can discover the charm of vintage and antique finds. Through her dual roles, she exemplifies how skills from one industry can enrich another, creating a unique blend of community service and entrepreneurship.