As the Senior Director of Sales Technology at FIS, Donna Hayes stands at the forefront of digital transformation within the global revenue operations landscape. With over a decade of experience in product management and sales technology, she has cultivated a robust expertise in driving system...
As the Senior Director of Sales Technology at FIS, Donna Hayes stands at the forefront of digital transformation within the global revenue operations landscape. With over a decade of experience in product management and sales technology, she has cultivated a robust expertise in driving system improvements that not only enhance operational efficiency but also contribute significantly to revenue growth and cost savings. In her current role, Donna is responsible for crafting and executing a strategic vision that aligns the sales technology stack with the overarching goals of the organization.
One of her key projects involves the development of scalable and efficient sales motion workflows and integrations, which are critical for optimizing sales processes and enhancing customer engagement. By leveraging her skills in business analysis and process improvement, Donna ensures that the sales team is equipped with the right tools and technologies to succeed in a competitive market. Her leadership extends to managing vendor relationships, where she focuses on product enhancements, procurement strategies, and ensuring customer success through effective collaboration.
Additionally, Donna plays a pivotal role in capital planning by building compelling business cases that secure funding for innovative projects. Her expertise in financial modeling and reporting enables her to present data-driven insights that support strategic decision-making. As a cross-functional team leader, she fosters collaboration across departments, ensuring that all stakeholders are aligned and engaged in the pursuit of FIS's sales technology objectives. Through her visionary approach and commitment to excellence, Donna Hayes continues to drive impactful change within the organization, positioning FIS as a leader in sales technology innovation.
