Donna Hathaway is a seasoned Program Director at Elevance Health, where she plays a pivotal role in supporting the Government Business Division's multi-million dollar initiatives focused on Medicare Group Retirees and Medicare Individual programs. With over 25 years of experience in the healthcare industry, Donna...
Donna Hathaway is a seasoned Program Director at Elevance Health, where she plays a pivotal role in supporting the Government Business Division's multi-million dollar initiatives focused on Medicare Group Retirees and Medicare Individual programs. With over 25 years of experience in the healthcare industry, Donna has established herself as an award-winning leader, recognized for her expertise in managing high-stakes projects and driving successful merger and acquisition integrations. Her proficiency as a Certified Lean Sigma Black Belt enables her to implement process improvements that enhance operational efficiency and deliver quality-focused impact analyses.
In her current role, Donna specializes in overseeing the Medicare Annual Open Enrollment process, ensuring that the needs of group retirees are met with precision and care. She is instrumental in the development of innovative joint ventures and new product offerings that align with Centers for Medicare & Medicaid Services (CMS) mandates, ensuring compliance while also enhancing the customer experience. Her strategic approach to program management encompasses budgeting, analysis, and project portfolio management, allowing her to navigate complex challenges and deliver results that positively impact both the organization and its members.
Donna's collaborative leadership style fosters a culture of teamwork within business and technology organizations, empowering her teams to excel in their roles. Her extensive knowledge of Medicare Part D and the Software Development Life Cycle (SDLC) further strengthens her ability to lead cross-functional initiatives that drive growth and improve service delivery. As a thought leader in the healthcare sector, Donna continues to influence best practices and champion innovative solutions that meet the evolving needs of Medicare beneficiaries.
