Doni Doyle currently serves as an Operating Partner at SONIC Drive-In, where he leverages over 31 years of extensive experience in the fast food and fast casual industry to drive operational excellence and enhance customer satisfaction. In this pivotal role, Doni excels in achieving key...
Doni Doyle currently serves as an Operating Partner at SONIC Drive-In, where he leverages over 31 years of extensive experience in the fast food and fast casual industry to drive operational excellence and enhance customer satisfaction. In this pivotal role, Doni excels in achieving key performance indicators, consistently maintaining food costs under 24.5% and labor costs below 23%. His commitment to operational efficiency is reflected in his impressive audit scores, consistently achieving 90 and above, and a mystery shop average exceeding 90, which underscores his dedication to delivering exceptional service and quality.
Doni's expertise extends beyond financial metrics; he is adept at business planning and financial analysis, enabling him to identify growth opportunities and implement strategies that boost sales and profitability. His leadership style emphasizes people development, fostering a culture of teamwork and accountability among staff, which is crucial in a fast-paced environment like SONIC. By prioritizing customer service management, Doni ensures that every guest experience is memorable, reinforcing brand loyalty and driving repeat business.
Currently, Doni is focused on several key projects aimed at enhancing operational efficiency and customer engagement. These initiatives include optimizing menu offerings based on customer feedback and market trends, streamlining training programs for new hires to ensure consistent service quality, and implementing innovative marketing strategies to attract a broader customer base. As he seeks a General Manager or higher role in the Houston area, Doni is poised to bring his proven track record of success, strategic vision, and passion for the food industry to a new organization, driving results and fostering a thriving restaurant culture.
