Diogo Laux is a seasoned IT professional with over 20 years of experience in technology management within multinational corporations, particularly in the food industry. Currently serving as the Coordenador de TI at Duas Rodas Industrial, Diogo plays a pivotal role in overseeing the LATAM Infrastructure...
Diogo Laux is a seasoned IT professional with over 20 years of experience in technology management within multinational corporations, particularly in the food industry. Currently serving as the Coordenador de TI at Duas Rodas Industrial, Diogo plays a pivotal role in overseeing the LATAM Infrastructure team and the IT Service Center. His responsibilities encompass managing critical processes such as incident management, problem resolution, change management, and knowledge sharing. By leveraging his extensive expertise in IT infrastructure management and strategic planning, Diogo ensures that the IT services provided to corporate units across Brazil, Chile, Argentina, Mexico, Colombia, the United States, and China are not only efficient but also aligned with the company's broader business objectives.
A key aspect of Diogo's role involves conducting thorough analyses of results and performance metrics, which are essential for driving continuous improvement and operational excellence. His proficiency in Microsoft 365 and business intelligence (BI) tools enables him to derive actionable insights that enhance decision-making processes. Furthermore, Diogo is adept at managing supplier relationships, ensuring that partnerships are strategically aligned to support the company's technological advancements and compliance standards.
His strong organizational skills and collaborative approach foster a culture of teamwork within his multidisciplinary teams, empowering them to tackle complex challenges effectively. With a keen focus on IT security and compliance, Diogo is committed to safeguarding the integrity of the organization’s data and infrastructure. As he navigates the evolving landscape of technology, Diogo Laux continues to be a vital asset to Duas Rodas Industrial, driving innovation and excellence in IT service delivery across the region.
