Desiree Underwood-Williams serves as the Director of the Project Management Office (Innovation & Integration) at WCG, where she leverages her extensive 20 years of experience in clinical research, clinical technology, and health equity to drive transformative initiatives. In her current role, Desiree is a strategic...
Desiree Underwood-Williams serves as the Director of the Project Management Office (Innovation & Integration) at WCG, where she leverages her extensive 20 years of experience in clinical research, clinical technology, and health equity to drive transformative initiatives. In her current role, Desiree is a strategic leader and subject matter expert (SME) who spearheads organizational-wide projects that enhance operational efficiency and foster innovation. Her commitment to continuous improvement is evident as she implements Lean Thinking principles and Good Clinical Practice (GCP) standards across WCG’s diverse service offerings.
Desiree is passionate about equipping teams with the necessary tools and skills to tackle complex challenges head-on. By cultivating an organizational culture that embraces change management and critical thinking, she empowers her colleagues to deliver results that align with WCG's business goals. Her leadership style is characterized by a natural ability to motivate and inspire, making her an invaluable asset to the project management organization.
Key projects under her guidance include the integration of advanced Learning Management Systems (LMS) and the enhancement of Customer Relationship Management (CRM) processes, both of which are pivotal in streamlining workflows and improving client engagement. Desiree’s innovative approach not only drives project success but also positions WCG as a leader in the clinical research landscape, committed to advancing health equity and delivering exceptional service. Her motto, "Be Revolutionary," encapsulates her vision for fostering a culture of innovation and excellence within the organization.
