Desiree Santana is a seasoned Executive Administrative Assistant at the Federal Emergency Management Agency (FEMA), where she has been instrumental in enhancing operational efficiency since January 2013. With a robust background in business development and management, Desiree brings a wealth of expertise in healthcare services,...
Desiree Santana is a seasoned Executive Administrative Assistant at the Federal Emergency Management Agency (FEMA), where she has been instrumental in enhancing operational efficiency since January 2013. With a robust background in business development and management, Desiree brings a wealth of expertise in healthcare services, medical equipment, and supplies, making her a vital asset to FEMA's Recovery Coordination Groups. Her bilingual proficiency in English and Spanish allows her to effectively communicate and collaborate with diverse teams and stakeholders, ensuring that critical information is disseminated accurately and promptly.
In her current role, Desiree is responsible for maintaining continuous operational and planning activities, which are essential for the successful execution of recovery efforts during emergencies. She meticulously monitors electronic files and manages accountability records for Federal Disaster Recovery Coordinators (FDRCs), ensuring compliance with organizational standards and deadlines. Her adept project management skills enable her to track multiple deadlines and oversee various projects simultaneously, while her proficiency in Microsoft programs—such as Word, Excel, Outlook, and OneNote—streamlines administrative processes and enhances productivity.
Desiree's commitment to client and community relations is evident in her ability to organize events and schedule meetings that foster collaboration among stakeholders. Her strategic planning capabilities, combined with her extensive knowledge of healthcare management and HIPAA regulations, position her as a key contributor to FEMA's mission of ensuring the nation's resilience in the face of disasters. Through her dedication and expertise, Desiree Santana continues to play a pivotal role in supporting FEMA's initiatives and enhancing the agency's operational effectiveness.