Derrick Moreno serves as the Senior Manager of the Network Operations Center (NOC) at O'Neil Digital Solutions, where he plays a pivotal role in ensuring seamless network performance and reliability across the organization. In this capacity, Derrick leads a highly skilled team dedicated to network...
Derrick Moreno serves as the Senior Manager of the Network Operations Center (NOC) at O'Neil Digital Solutions, where he plays a pivotal role in ensuring seamless network performance and reliability across the organization. In this capacity, Derrick leads a highly skilled team dedicated to network monitoring and troubleshooting, employing his extensive expertise in project management and IT risk management to optimize operations. His strategic oversight includes the development and enforcement of best practices, which are essential for maintaining high-performance metrics and enhancing customer experience.
One of Derrick's key initiatives has been the establishment of the company's first technical sales program, which aims to support various business units throughout the United States. This project involves intricate orchestration of infrastructure project management, requiring close collaboration with engineering, architecture, and project management teams. Derrick’s forward-thinking approach has also led to the formulation of a robust disaster recovery strategy, ensuring that the organization is well-prepared for any unforeseen disruptions.
In addition to his operational responsibilities, Derrick is actively engaged in analyzing infrastructure systems, focusing on load capacity and new technology planning. His proficiency in network security, VPN implementation, and system deployment further strengthens the NOC's capabilities. By fostering a collaborative and efficient work environment, Derrick not only enhances team performance but also drives innovation within O'Neil Digital Solutions, positioning the company for continued success in an ever-evolving digital landscape.
