Derek Kuntz serves as the Technical Product Owner at ShipKeep, LLC, where he leverages his extensive expertise in technology and customer-centric solutions to enhance the shipping experience for businesses. With a strong foundation in diagnosing complex customer problems, Derek excels in implementing innovative solutions that...
Derek Kuntz serves as the Technical Product Owner at ShipKeep, LLC, where he leverages his extensive expertise in technology and customer-centric solutions to enhance the shipping experience for businesses. With a strong foundation in diagnosing complex customer problems, Derek excels in implementing innovative solutions that streamline operations and improve efficiency. His current role involves overseeing the development and integration of business tools and software solutions tailored for companies engaged in parcel shipping.
One of Derek's key projects includes testing and evaluating a new package tracking application built on RESTful API principles using Node/Express. This initiative not only enhances real-time tracking capabilities but also improves overall customer satisfaction by providing seamless visibility into shipment status. Additionally, Derek has successfully road-mapped data inputs, field mapping, and data integration processes to automate product workflows, significantly reducing manual intervention and error rates.
Derek's technical prowess extends to programming languages such as NodeJS and Python, as well as data engineering and SQL, enabling him to collaborate effectively with remote and on-site developers. His strategic planning skills and ability to build cohesive teams ensure that projects are executed efficiently and align with business objectives. By combining his technical knowledge with exceptional customer service, Derek continues to drive innovation at ShipKeep, LLC, positioning the company as a leader in the logistics and shipping industry.
