Derek Gomez serves as the Director of Technology Infrastructure at Citi, where he plays a pivotal role in overseeing the delivery of technology infrastructure services for regional IT application groups, particularly focusing on the Latin American market. With over 20 years of experience in the...
Derek Gomez serves as the Director of Technology Infrastructure at Citi, where he plays a pivotal role in overseeing the delivery of technology infrastructure services for regional IT application groups, particularly focusing on the Latin American market. With over 20 years of experience in the financial services sector, Derek has cultivated a robust expertise in infrastructure management, end-user computing, and program/project management, making him a key asset in driving operational excellence within the organization.
In his current role, Derek is responsible for managing complex infrastructure migrations and implementations, ensuring seamless transitions that enhance service delivery and client satisfaction. His hands-on approach to change and release management has led to significant process improvements, optimizing workflows and minimizing downtime. Derek's commitment to client-focused solutions is evident in his ability to foster strong relationships with stakeholders, effectively managing vendor partnerships and aligning IT strategies with business objectives.
Key projects under Derek's leadership include the enhancement of business continuity frameworks and the optimization of data center operations, which have been instrumental in supporting Citi's capital markets initiatives. His strategic vision and adeptness in infrastructure management have not only improved service delivery but also positioned Citi as a leader in IT service excellence in the competitive financial landscape. As a results-driven professional, Derek continues to leverage his skills in relationship management and process re-engineering to drive innovation and deliver value to clients across Latin America.
