As the Director of Client Services at ClerkBase, Dennis Corrado plays a pivotal role in enhancing the company's reputation and operational efficiency within the online publishing sector for municipal government documents. With a robust background in content management and customer support, Dennis oversees a diverse...
As the Director of Client Services at ClerkBase, Dennis Corrado plays a pivotal role in enhancing the company's reputation and operational efficiency within the online publishing sector for municipal government documents. With a robust background in content management and customer support, Dennis oversees a diverse portfolio of over one hundred accounts, ensuring that each client receives tailored solutions that meet their unique needs. His expertise in information systems research and needs assessment allows him to effectively implement and migrate systems, facilitating seamless transitions for new clients while providing ongoing training and support.
Dennis is instrumental in advancing ClerkBase's brand recognition through strategic sales and marketing campaigns, including impactful on-site and web-based product demonstrations. His commitment to operational excellence is evident in his management of content maintenance and updates for 200 accounts, where he ensures that all information is accurate, accessible, and compliant with government standards. Additionally, Dennis actively participates in trade shows, showcasing ClerkBase's innovative solutions and fostering relationships that drive business growth.
His skills in account management, customer service, and cross-functional team leadership enable him to navigate complex challenges while delivering exceptional client experiences. By leveraging his knowledge of the government RFP process and managed hosting solutions, Dennis not only enhances client satisfaction but also positions ClerkBase as a leader in the industry. As he continues to champion the needs of municipal governments, Dennis Corrado remains dedicated to building a strong, recognizable brand that stands out in the competitive landscape of online publishing.
