As the Director of Community Impact at Mid-Hudson Valley Federal Credit Union, Denise Romero plays a pivotal role in shaping the organization’s outreach and engagement strategies. With over a decade of experience in the finance industry, Denise leverages her extensive background in relationship management and...
As the Director of Community Impact at Mid-Hudson Valley Federal Credit Union, Denise Romero plays a pivotal role in shaping the organization’s outreach and engagement strategies. With over a decade of experience in the finance industry, Denise leverages her extensive background in relationship management and business decision-making to foster meaningful connections within the community. Her current focus includes leading the development and execution of the Community Impact strategy, which is designed to enhance the financial well-being of local residents while aligning with the credit union’s mission of serving its members.
Denise is particularly passionate about the MHV Wealth Management Program, where she collaborates closely with the Senior Vice President and Chief Retail Officer to create initiatives that empower individuals to achieve their financial goals. Under her leadership, the IRC Coordinators and SSA Program have seen significant growth, reflecting her commitment to performance and the overall success of the IRC Program. By acting as a liaison between TruStage and MHV, she ensures that the credit union's offerings are tailored to meet the evolving needs of its members.
Her expertise in Salesforce.com and Customer Relationship Management (CRM) systems enhances her ability to analyze community needs and develop targeted strategies. Denise’s strong interpersonal communication skills and team leadership capabilities foster a collaborative environment, driving her team toward achieving ambitious objectives. Ultimately, her unwavering dedication to community impact not only strengthens the credit union’s presence but also enriches the lives of those it serves, making her a vital asset to the Mid-Hudson Valley Federal Credit Union.
