Debra Roche has been an integral part of Puffer-Sweiven for over three and a half years, where she has developed a robust expertise in supporting sales and field service operations within the gas and oil industry. As a Sales Assistant and Field Service Coordinator, Debra...
Debra Roche has been an integral part of Puffer-Sweiven for over three and a half years, where she has developed a robust expertise in supporting sales and field service operations within the gas and oil industry. As a Sales Assistant and Field Service Coordinator, Debra plays a pivotal role in ensuring seamless communication between sales personnel and clients, facilitating order entry, and managing data collection for critical turnaround projects. Her proficiency in Microsoft Excel and QuickBooks allows her to create detailed spreadsheets that track project timelines and resource allocation, ensuring that every project runs smoothly and efficiently.
Debra's extensive background—spanning ten years in equipment rental yards and twelve years in construction—has equipped her with a unique perspective on the operational challenges faced in the field. This experience is invaluable as she coordinates and schedules field service activities, ensuring that the right resources are available at the right time. Her skills in inventory management and office administration further enhance her ability to streamline processes and improve overall productivity.
In addition to her technical skills, Debra is known for her exceptional interpersonal abilities. She is often the first point of contact for customers, where her warm demeanor and professional approach help to foster strong relationships. Whether answering phones, greeting clients, or managing accounts receivable for two sales teams, Debra’s commitment to customer service is evident. Her dedication to her role and her team has made her a key player at Puffer-Sweiven, where she continues to contribute to the company’s success in the competitive gas and oil sector.
