Debra Kesner is a highly skilled Data Science Manager and Customer Lifecycle Product Owner at FIS, where she leverages her exceptional problem-solving abilities and strong mathematical proficiency to drive innovative solutions in the financial technology sector. With a robust background in data science, Debra is...
Debra Kesner is a highly skilled Data Science Manager and Customer Lifecycle Product Owner at FIS, where she leverages her exceptional problem-solving abilities and strong mathematical proficiency to drive innovative solutions in the financial technology sector. With a robust background in data science, Debra is adept at utilizing programming languages such as R, SQL, and Hadoop to analyze complex datasets and derive actionable insights. Her expertise is particularly evident in her leadership of the US Customer Lifecycle Data Science team, where she plays a pivotal role in the development and optimization of critical projects, including pricing algorithms, cross-sell recommendation models, and attrition/survival models.
As a Certified Scrum Product Owner, Debra excels in fostering an Agile environment that encourages collaboration and efficiency among cross-functional teams. She is responsible for the creation and prioritization of features and user stories, ensuring that the product backlog is aligned with strategic goals and customer needs. Her leadership extends to guiding backlog refinement and Program Increment (PI) planning events, where she facilitates discussions that drive clarity and focus within the team.
Debra's strategic planning and process improvement skills are complemented by her emotional intelligence, enabling her to navigate complex organizational dynamics effectively. She is not only a decision-maker but also a mentor, fostering a culture of innovation and continuous improvement. With a keen eye for financial analysis and vendor management, Debra is committed to enhancing customer experiences and driving business growth through data-driven strategies. Her contributions at FIS exemplify her dedication to leveraging data science to create value and optimize customer lifecycle management in a rapidly evolving industry.
