Deborah Culver serves as a Receptionist at Brookdale Senior Living, where her extensive experience in customer service and data entry plays a crucial role in enhancing the overall resident and visitor experience. With over 30 years in the field, Deborah has honed her skills in...
Deborah Culver serves as a Receptionist at Brookdale Senior Living, where her extensive experience in customer service and data entry plays a crucial role in enhancing the overall resident and visitor experience. With over 30 years in the field, Deborah has honed her skills in providing exceptional customer service, ensuring that every interaction is marked by professionalism and warmth. Her core competencies include data entry, clerical support, and telephone reception, which she utilizes daily to manage the front desk operations effectively.
In her current role, Deborah is often the first point of contact for visitors, greeting them with a friendly smile and guiding them to their destinations within the facility. She is adept at providing facility tours to potential residents and their families, articulating the unique benefits of choosing Arden Courts. Her ability to communicate effectively and empathetically is vital in helping families make informed decisions during what can often be a challenging time.
Deborah is also responsible for inputting customer supply charges into the database, showcasing her attention to detail and organizational skills. In addition to managing calls from family members, she is trained to handle resident emergencies, ensuring a swift response by contacting on-site healthcare professionals when necessary. Her commitment to helping people extends beyond her professional duties, as she actively participates in non-profit and church volunteering, further reflecting her dedication to community service. Through her multifaceted role at Brookdale Senior Living, Deborah Culver exemplifies the essence of compassionate care and operational excellence in the senior living industry.
