Deborah Barnett is an accomplished Independent Contractor - Copyeditor at HDI, where she leverages her extensive experience in administrative support and healthcare to enhance the quality of help desk and customer support audit reports. With a robust background in the hospital and healthcare industry, Deborah...
Deborah Barnett is an accomplished Independent Contractor - Copyeditor at HDI, where she leverages her extensive experience in administrative support and healthcare to enhance the quality of help desk and customer support audit reports. With a robust background in the hospital and healthcare industry, Deborah brings a unique perspective to her role, ensuring that the documentation she edits is not only clear and concise but also aligns with industry standards and best practices. Her expertise in PointClickCare and Microsoft Office further enriches her contributions, allowing her to navigate complex technical content with ease.
At HDI, Deborah is currently involved in several key projects that focus on improving educational course manuals for Help Desk International, a division of UBM Technologies. Her meticulous attention to detail and strong organizational skills enable her to identify areas for improvement, ensuring that the materials are not only informative but also engaging for the end-users. By employing her skills in editing and communication, she enhances the overall learning experience for help desk professionals, ultimately contributing to better customer service outcomes.
Deborah's proficiency in administrative assistance and teamwork complements her editing capabilities, making her an invaluable asset to any project. Her commitment to excellence is evident in her ability to work independently or collaboratively, adapting to the needs of her team while maintaining a high standard of quality in her work. With a Bachelor’s Degree focused on Office Management and Supervision, Deborah continues to expand her professional insights, positioning herself as a key player in the realm of customer support and help desk operations.