Debbra Moussadaq currently serves as the IT Manager for Service Management & Delivery at KBR, Inc., where she leverages her extensive background in program management and organizational change management to drive transformative initiatives within the organization. With over 15 years of experience across diverse sectors,...
Debbra Moussadaq currently serves as the IT Manager for Service Management & Delivery at KBR, Inc., where she leverages her extensive background in program management and organizational change management to drive transformative initiatives within the organization. With over 15 years of experience across diverse sectors, including oil and gas, transportation, and technology consulting, Debbra has honed her expertise in managing complex projects that enhance operational efficiency and deliver measurable results.
At KBR, Debbra is instrumental in overseeing the implementation and optimization of ServiceNow, a leading IT service management platform. Her role involves not only the technical aspects of software development life cycle (SDLC) but also the strategic alignment of IT services with business objectives. By focusing on continuous improvement and business process management, she ensures that KBR's IT services are agile, responsive, and capable of meeting the evolving needs of clients in the fields of science, technology, and engineering.
Debbra's key projects include the redefinition of key performance indicators (KPIs) and objectives and key results (OKRs) that drive accountability and performance across teams. Her leadership fosters a culture of teamwork and collaboration, enabling her team to deliver high-quality service solutions that support KBR's mission of providing innovative technology and logistics solutions globally. With a strong foundation in management consulting and a commitment to excellence, Debbra Moussadaq is a pivotal figure in advancing KBR's service management capabilities, ensuring that the organization remains at the forefront of industry standards and client expectations.