Dawn Steepe serves as the Operations Director at VetStrategy, where her leadership philosophy, "I can't win without my team," has been instrumental in driving success across a diverse portfolio of veterinary hospitals and clinics. Currently overseeing 15 facilities generating over $50 million in revenue in...
Dawn Steepe serves as the Operations Director at VetStrategy, where her leadership philosophy, "I can't win without my team," has been instrumental in driving success across a diverse portfolio of veterinary hospitals and clinics. Currently overseeing 15 facilities generating over $50 million in revenue in Southwestern Ontario, Dawn has cultivated a robust operational framework that emphasizes team cohesion and professional development. Her extensive experience, which includes managing up to 29 stores and recruiting and training a wide array of veterinary professionals—managers, doctors, technicians, and support staff—has positioned her as a pivotal figure in the organization.
Dawn's commitment to continuous succession planning ensures that VetStrategy remains agile and prepared for future growth. By fostering a culture of mentorship and skill development, she empowers her teams to excel, thereby enhancing service delivery and operational efficiency. Her expertise in inventory management, employee training, and business relationship management allows her to implement strategic initiatives that optimize performance across all clinics.
In addition to her operational responsibilities, Dawn plays a crucial role in new store openings, leveraging her skills in direct sales and time management to streamline processes and maximize profitability. Her hands-on approach to team building and her ability to create effective planograms have significantly contributed to the success of the clinics under her leadership. As a result, Dawn Steepe not only drives revenue growth but also enhances the overall quality of care provided to pets and their owners, solidifying VetStrategy's reputation as a leader in the veterinary industry.