David Given is a seasoned Senior Product Owner at Elevance Health, where he leverages his extensive expertise in Agile project management and business analytics to drive transformative solutions within the healthcare sector. With a strong focus on customer-centric leadership, David excels at identifying user needs...
David Given is a seasoned Senior Product Owner at Elevance Health, where he leverages his extensive expertise in Agile project management and business analytics to drive transformative solutions within the healthcare sector. With a strong focus on customer-centric leadership, David excels at identifying user needs and collaborating with cross-functional teams to deliver intuitive and impactful products. His current role centers on the automation of onboarding processes, a critical initiative aimed at enhancing operational efficiency and ensuring that key performance indicators (KPIs) are consistently met with the highest quality standards.
One of David's key projects involves developing a comprehensive Product Roadmap for operational tools, including New Group Enrollment, Quoting, and Contractual Documents. By meticulously planning and prioritizing work for a dedicated team of engineers and testers, he ensures that deliverables align with stakeholder priorities and organizational goals. Notably, David spearheaded the development of new software that successfully decreased New Group Enrollment time by an impressive 46%, showcasing his ability to drive significant improvements in business processes.
David's skill set encompasses user acceptance testing, business process design, and data analytics, enabling him to analyze complex requirements and translate them into actionable strategies. His leadership in Agile methodologies fosters a collaborative environment where innovation thrives, ultimately enhancing the customer experience. As he continues to optimize Elevance Health's operational tools, David remains committed to delivering high-quality solutions that not only meet but exceed the expectations of stakeholders and end-users alike.
