David Applegate currently serves as the Head of Engagement at Richmond Pharmacology, a leading Phase 1 and 2 Clinical Research Organisation. In this pivotal role, he leverages his extensive experience in operations and team management to drive engagement strategies that enhance collaboration and productivity across...
David Applegate currently serves as the Head of Engagement at Richmond Pharmacology, a leading Phase 1 and 2 Clinical Research Organisation. In this pivotal role, he leverages his extensive experience in operations and team management to drive engagement strategies that enhance collaboration and productivity across the organization. David's pragmatic and versatile approach has been instrumental in fostering a culture of continuous improvement, ensuring that the 44-member team he leads across five corporate departments—Resource Scheduling, Training and Development, Catering, Clinical, and Volunteer Recruitment—operates at peak efficiency.
Since his promotion to Head of Operations just six months after joining Richmond Pharmacology, David has demonstrated exceptional leadership in aligning departmental goals with the broader objectives of the organization. His award-winning team-building skills are evident in his ability to mentor and motivate cross-functional colleagues, cultivating an environment where innovative ideas can flourish. David's expertise in project management and staff training and development has been crucial in streamlining processes and enhancing service delivery, ultimately contributing to the organization's reputation for excellence in clinical research.
With a strong background in call center management and recruitment, David is adept at implementing effective strategies that not only attract top talent but also ensure their ongoing development and engagement. His proficiency in CRM systems and NLP techniques further enhances his ability to communicate effectively and build lasting relationships within the organization. As Richmond Pharmacology continues to expand its footprint in the clinical research landscape, David Applegate remains a key driver of engagement and operational success, committed to achieving performance and delivery goals that exceed expectations.
