Dave Spence serves as a Service Superintendent at TK Elevator, where he leverages over 12 years of experience in sales and operations to enhance service delivery and operational efficiency. In his current role, Dave is instrumental in conducting comprehensive quality audits across various job sites,...
Dave Spence serves as a Service Superintendent at TK Elevator, where he leverages over 12 years of experience in sales and operations to enhance service delivery and operational efficiency. In his current role, Dave is instrumental in conducting comprehensive quality audits across various job sites, ensuring that all route work is executed not only efficiently but also cost-effectively. His keen analytical skills allow him to utilize accounting reports to assess route profitability and identify areas for improvement, thereby minimizing call backs and enhancing overall service quality.
Dave's expertise extends beyond operational oversight; he is deeply committed to fostering a culture of safety within the organization. He actively participates in safety training initiatives, equipping team members with the knowledge and skills necessary to navigate the complexities of the construction environment safely. His proficiency in workplace violence prevention and hazard communications underscores his dedication to maintaining a secure work environment for all employees.
In addition to his operational responsibilities, Dave excels in customer relationship management, utilizing strategic planning and effective communication to build and maintain strong partnerships with key clients. His ability to negotiate carefully and deliver superior customer service has been pivotal in generating new business and nurturing existing relationships. As he continues to drive quality control and project reviews, Dave remains focused on aligning TK Elevator’s service offerings with the evolving needs of the industry, ensuring that the company remains a leader in elevator and escalator solutions.
