Darrel Stumbough is a seasoned hospitality professional with over 35 years of extensive experience, currently serving as a Task Force General Manager at Aimbridge Hospitality. His journey in the industry began as a Guest Service Agent, where he honed his customer service skills and developed...
Darrel Stumbough is a seasoned hospitality professional with over 35 years of extensive experience, currently serving as a Task Force General Manager at Aimbridge Hospitality. His journey in the industry began as a Guest Service Agent, where he honed his customer service skills and developed a passion for creating exceptional guest experiences. Over the years, Darrel has ascended through various roles, ultimately becoming a Director of Operations, which has equipped him with a comprehensive understanding of both full-service and limited-service hotel operations across multiple brands.
In his current role, Darrel travels to different properties within the Aimbridge portfolio, where he leverages his expertise to identify and address operational challenges. Whether it’s enhancing guest service management, optimizing budgets, or implementing strategic planning initiatives, Darrel is dedicated to elevating hotel performance and ensuring guest satisfaction. His hands-on approach often involves training staff on best practices, refining event management processes, and providing guidance on restaurant operations.
Key projects under his leadership have included the successful turnaround of underperforming hotels, where he has implemented targeted training programs and streamlined operational procedures. His proficiency with various Property Management Systems allows him to quickly adapt to new environments and effectively lead teams in achieving their goals. With a strong focus on communication and collaboration, Darrel fosters a culture of excellence that not only enhances the guest experience but also empowers staff to thrive in their roles. His commitment to the hospitality industry and his wealth of knowledge make him an invaluable asset to Aimbridge Hospitality and the broader hospitality community.