Daoud Issa currently serves as the Chief Operating & Support Officer (COO) at Jordan Kuwait Bank, where he leverages over 11 years of extensive experience in the banking sector, complemented by a robust background in oil & gas and construction. His multifaceted expertise allows him...
Daoud Issa currently serves as the Chief Operating & Support Officer (COO) at Jordan Kuwait Bank, where he leverages over 11 years of extensive experience in the banking sector, complemented by a robust background in oil & gas and construction. His multifaceted expertise allows him to drive operational excellence across various support functions, including IT, HR, and Banking Operations. Under his leadership, the bank has embarked on transformative projects that enhance efficiency and modernize its operational framework.
Daoud has successfully spearheaded significant technology initiatives, focusing on process automation and digitization to streamline banking operations such as Trade Finance and Cards Operations. His strategic vision has led to the implementation of advanced Business Intelligence systems that provide actionable insights, enabling data-driven decision-making. Additionally, his commitment to sustainability and innovation is evident in the engineering projects and robotic process automation (RPA) initiatives he has championed, which not only optimize workflows but also align with the bank's long-term sustainability goals.
With a strong emphasis on talent management and organizational development, Daoud cultivates high-performing teams that are equipped to navigate the complexities of the banking landscape. His skills in performance management and strategic HR ensure that the bank attracts and retains top talent, fostering a culture of excellence and continuous improvement. As he continues to lead Jordan Kuwait Bank into a new era of operational efficiency, Daoud Issa remains a pivotal figure in shaping the future of banking in the region.