Danielle Deason is a dedicated Customer Service Representative at UniFirst Corporation, where she leverages her exceptional skills in customer service and relationship building to enhance client satisfaction and operational efficiency. With a strong work ethic and a flexible approach, Danielle excels in managing a variety...
Danielle Deason is a dedicated Customer Service Representative at UniFirst Corporation, where she leverages her exceptional skills in customer service and relationship building to enhance client satisfaction and operational efficiency. With a strong work ethic and a flexible approach, Danielle excels in managing a variety of responsibilities, including order keying, data entry, and the meticulous handling of customer contracts. Her proficiency in Microsoft Office, particularly Excel and Word, enables her to streamline processes and maintain accurate records, ensuring that all customer interactions are documented and managed effectively.
In her current role, Danielle plays a pivotal part in the order writing process, where she not only enters and scans customer contracts but also manages accounts receivable and payable tasks. Her ability to handle multi-line phone systems allows her to provide timely support to clients, addressing inquiries and resolving issues with a focus on delivering exceptional service. Danielle is also adept at processing customer credits and credit card payments, showcasing her decision-making skills and attention to detail.
Key projects that Danielle has contributed to include the implementation of new account setups and the optimization of data entry procedures, which have significantly improved turnaround times and customer satisfaction ratings. Her leadership skills shine through as she collaborates with team members to train new employees, fostering a culture of excellence and continuous improvement within the customer service department. With her strong drive to succeed and commitment to professional growth, Danielle Deason is an invaluable asset to UniFirst Corporation, consistently striving to exceed expectations and enhance the overall customer experience.
