Danielle Anderson is a highly-skilled Senior Director of Professional Services at 8x8, where she plays a pivotal role in driving large-scale technical projects tailored for both Enterprise and SMB customers. With a robust background in Information Technology and Project Management, Danielle leads a dynamic team...
Danielle Anderson is a highly-skilled Senior Director of Professional Services at 8x8, where she plays a pivotal role in driving large-scale technical projects tailored for both Enterprise and SMB customers. With a robust background in Information Technology and Project Management, Danielle leads a dynamic team comprising four People Managers, 14 Program/Project Managers, 15 Solution Delivery Consultants, and five principal engineers/software developers. Together, they support the deployment of Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), integrations, and customizations for global enterprises and mid-market clients.
Danielle’s strategic leadership is instrumental in fostering a collaborative multinational environment, enhancing the effectiveness of distributed teams. Her expertise in Agile methodologies enables her to identify and resolve challenges within company processes and systems, ensuring seamless execution of implementation projects. By overseeing process improvements and establishing strategic plans, she consistently enhances operational efficiency and customer experience.
Her exceptional relationship-building skills allow her to forge productive partnerships with stakeholders and clients alike, reinforcing 8x8’s commitment to delivering high-quality professional services. Danielle’s focus on vendor management and process improvement not only drives project delivery but also positions her team as trusted advisors in the rapidly evolving landscape of cloud communications. With a keen eye for innovation and a dedication to excellence, Danielle Anderson continues to elevate the standards of professional services at 8x8, making a significant impact on the organization and its clients.
