As the Director of Credit Operations and Collections Risk Management at Citi, Dani Shi plays a pivotal role in shaping the strategic direction of the firm’s collections and recovery initiatives. With a robust background in advanced data analytics, Dani leverages her expertise to oversee the...
As the Director of Credit Operations and Collections Risk Management at Citi, Dani Shi plays a pivotal role in shaping the strategic direction of the firm’s collections and recovery initiatives. With a robust background in advanced data analytics, Dani leverages her expertise to oversee the development and execution of innovative collections strategies that align with regulatory requirements and industry best practices. Her deep understanding of relevant laws and regulations ensures that Citi not only meets compliance standards but also fosters a culture of risk management that prioritizes customer experience and operational efficiency.
Dani is instrumental in performing detailed analyses of the firm’s change control requests, identifying potential risks, and recommending actionable strategies to minimize defects. Her ability to communicate complex data insights effectively to both internal stakeholders and external regulators is a testament to her strong leadership skills and commitment to transparency. By building and leading high-performing teams, Dani cultivates a collaborative environment that empowers team members to harness their individual strengths, driving collective success in achieving organizational goals.
Key projects under Dani’s oversight include the implementation of predictive modeling techniques to enhance portfolio management and optimize collections processes. Her proficiency in big data analytics and SAS allows her to extract meaningful insights that inform strategic decision-making. As a forward-thinking executive, Dani Shi continues to push the boundaries of credit operations, ensuring that Citi remains at the forefront of the banking industry while effectively managing collections risk.
