As the Vice President of Services at Rush Order, Dana Madlem plays a pivotal role in shaping the company’s approach to global order fulfillment and customer support solutions. With a keen focus on the needs of the world’s fastest-growing physical product brands, Dana is dedicated...
As the Vice President of Services at Rush Order, Dana Madlem plays a pivotal role in shaping the company’s approach to global order fulfillment and customer support solutions. With a keen focus on the needs of the world’s fastest-growing physical product brands, Dana is dedicated to developing and delivering innovative solutions that not only enhance operational efficiency but also create exceptional and scalable customer experiences. Her expertise in B2B environments and strategic planning allows her to identify and implement best practices that drive customer satisfaction and loyalty.
Dana leads key projects that leverage enterprise software to streamline processes and improve service delivery. By fostering strategic partnerships and engaging in new business development initiatives, she ensures that Rush Order remains at the forefront of the industry, adapting to the evolving needs of its clients. Her proficiency in solution selling and product development enables her to tailor services that align with client objectives, ultimately contributing to their growth and success.
Under Dana’s leadership, the Services team is committed to maintaining a high standard of excellence, focusing on continuous improvement and innovation. Her strategic vision and strong leadership skills empower her team to tackle complex challenges and seize new opportunities in the dynamic landscape of order fulfillment. As Rush Order continues to expand its footprint in the market, Dana’s insights and expertise will be instrumental in driving the company’s mission to deliver unparalleled service and support to its clients.