As a Senior Enterprise Customer Success Manager at Payscale, Dana Faulkner plays a pivotal role in transforming how organizations approach compensation strategies. With over 15 years of experience in Sales and Customer Success, Dana specializes in fostering strong relationships with key stakeholders to ensure that...
As a Senior Enterprise Customer Success Manager at Payscale, Dana Faulkner plays a pivotal role in transforming how organizations approach compensation strategies. With over 15 years of experience in Sales and Customer Success, Dana specializes in fostering strong relationships with key stakeholders to ensure that companies not only understand but also effectively implement fair pay practices. Her expertise lies in leveraging Payscale's cutting-edge SaaS solutions to help organizations align their compensation structures with their workplace culture, ultimately enhancing employee engagement and retention.
Dana is currently leading several high-impact projects aimed at optimizing compensation planning for enterprise clients. By utilizing Payscale's extensive real-time salary database, she empowers organizations to make data-driven decisions that reflect market trends and internal equity. This approach not only aids in attracting top talent but also reinforces a culture of transparency and fairness within the workplace.
Her strong account management skills enable her to navigate complex customer needs, ensuring that each client receives tailored support that maximizes the value of Payscale's offerings. Dana's commitment to customer service and performance measurement allows her to track the success of implemented strategies, making adjustments as necessary to drive continuous improvement. By championing the importance of equitable compensation, Dana is not just enhancing client satisfaction; she is also contributing to a broader movement towards fair pay practices in the industry.
