As the Director of Business Intelligence & Digital Analytics at AAA National Office, Dan Dolan leverages his extensive background in business and engineering to drive strategic insights that empower the organization’s diverse business lines. With a unique blend of expertise in data analysis, sales, and...
As the Director of Business Intelligence & Digital Analytics at AAA National Office, Dan Dolan leverages his extensive background in business and engineering to drive strategic insights that empower the organization’s diverse business lines. With a unique blend of expertise in data analysis, sales, and marketing, Dan is adept at transforming complex data sets into actionable intelligence that informs decision-making across the AAA federation. His role is pivotal in harnessing advanced analytics tools like Tableau and Adobe Analytics to uncover trends, optimize customer engagement, and enhance operational efficiency.
Dan's leadership in key projects has resulted in significant improvements in data-driven decision-making processes, enabling AAA to respond swiftly to market demands and customer needs. His experience as a product owner allows him to bridge the gap between technical teams and business stakeholders, ensuring that product development aligns with strategic objectives. By fostering a culture of collaboration and innovation, Dan inspires his team to explore new avenues for growth, particularly in the realms of digital transformation and customer experience enhancement.
In addition to his analytical prowess, Dan’s background in sales operations and advertising management equips him with a comprehensive understanding of market dynamics and customer behavior. His insights not only drive revenue growth but also facilitate successful mergers and acquisitions (M&A) strategies, positioning AAA as a leader in the automotive and travel sectors. With a commitment to continuous improvement and a passion for leveraging data to inspire action, Dan Dolan is at the forefront of AAA’s mission to deliver exceptional value to its members and stakeholders.