Dakota Horton is a dedicated Baker at Sugar Jones Cookies, where their passion for baking and commitment to customer satisfaction shine through in every batch of cookies. Currently a junior studying Horticulture at the University of Massachusetts Amherst, Dakota is on a business track, aspiring...
Dakota Horton is a dedicated Baker at Sugar Jones Cookies, where their passion for baking and commitment to customer satisfaction shine through in every batch of cookies. Currently a junior studying Horticulture at the University of Massachusetts Amherst, Dakota is on a business track, aspiring to one day own their own bakery. This ambition drives their work ethic and creativity, allowing them to blend their academic knowledge with practical experience in the culinary arts.
In their role at Sugar Jones Cookies, Dakota is responsible for a variety of tasks that ensure the smooth operation of the bakery. From answering phone calls and managing customer inquiries to overseeing delivery drivers and coordinating schedules, Dakota’s organizational skills are pivotal in maintaining a high level of service. Their expertise in inventory management ensures that the bakery is always stocked with fresh ingredients, enabling the team to produce a diverse range of delicious cookies that delight customers.
Key projects that Dakota has been involved in include the development of seasonal cookie flavors and special promotions that enhance customer engagement. Their ability to connect with customers and understand their preferences has led to increased sales and positive feedback, showcasing Dakota's talent in customer service. With a love for cooking and a knack for creating joyful experiences, Dakota Horton is not only a valuable team member at Sugar Jones Cookies but also a promising entrepreneur in the making, ready to make a mark in the baking industry.
