Cynthia Coffman is a dedicated Operations Scheduler at WestRock Company, where she plays a pivotal role in managing the intricate scheduling needs of over 400 union hourly employees in a dynamic 24/7 operational environment. With a keen eye for detail and a passion for data...
Cynthia Coffman is a dedicated Operations Scheduler at WestRock Company, where she plays a pivotal role in managing the intricate scheduling needs of over 400 union hourly employees in a dynamic 24/7 operational environment. With a keen eye for detail and a passion for data analysis, Cynthia excels in utilizing her expertise in Microsoft Excel to create and maintain comprehensive scheduling reports that ensure optimal workforce coverage. Her responsibilities extend beyond basic scheduling; she adeptly handles complex scenarios involving time-off requests, terminations, and shift trades, ensuring that all operational needs are met while adhering to union regulations.
Cynthia's role also involves the strategic placement of new hires and the scheduling of progression training, which is crucial for employee development and retention. By meticulously tracking employee qualifications and preferences, she fosters a work environment that not only meets operational demands but also supports individual career growth. Her proficiency in tools such as PeopleSoft, ADP, and JDE Enterprise One enhances her ability to manage data effectively, allowing for accurate account reconciliation and auditing processes.
In addition to her technical skills, Cynthia's leadership qualities shine through in her collaborative approach to problem-solving. She understands the importance of communication and teamwork in a fast-paced industry, making her a valuable asset to the WestRock team. As she continues to navigate the complexities of operations scheduling, Cynthia remains committed to leveraging her skills and insights to drive efficiency and enhance employee satisfaction within the organization.
