Crystal Woodard is a dynamic leader in the field of user experience (UX) design and research, currently serving as the Director of Enterprise UX Design & Research at Lumen Technologies. Based in Atlanta, she brings a wealth of expertise in creating innovative, user-centered solutions that...
Crystal Woodard is a dynamic leader in the field of user experience (UX) design and research, currently serving as the Director of Enterprise UX Design & Research at Lumen Technologies. Based in Atlanta, she brings a wealth of expertise in creating innovative, user-centered solutions that enhance the digital experience for both traditional and digital telecom products. In her role, Crystal is responsible for defining the experience strategy that guides product development, ensuring that user needs and preferences are at the forefront of every design decision.
With a strong foundation in wireframing, responsive design, and mobile app development, Crystal leverages her proficiency in tools like Axure and Sketch to craft intuitive interfaces that resonate with users. Her commitment to rigorous validation through user research practices not only informs design choices but also aligns product development with real-world user feedback. This approach fosters a culture of continuous improvement and innovation within her team.
Crystal is also a passionate advocate for inclusive design and accessibility standards, spearheading initiatives that integrate these principles into Lumen's day-to-day operations. By prioritizing diverse user perspectives, she ensures that products are not only functional but also equitable and accessible to all. Her strategic vision, combined with her problem-solving skills and agile methodologies, positions her as a key player in driving Lumen Technologies' commitment to delivering exceptional user experiences in an ever-evolving digital landscape.
