Craig Hennerberg serves as the Vice President and Director of Client Services Technology at FIS, where he plays a pivotal role in driving strategic initiatives that enhance client satisfaction and operational efficiency. With a robust background in information systems, Craig excels at bridging the gap...
Craig Hennerberg serves as the Vice President and Director of Client Services Technology at FIS, where he plays a pivotal role in driving strategic initiatives that enhance client satisfaction and operational efficiency. With a robust background in information systems, Craig excels at bridging the gap between complex technical solutions and the evolving needs of clients. His leadership is characterized by a commitment to fostering strong professional relationships, ensuring that FIS not only meets but exceeds customer expectations.
In his current role, Craig oversees key projects that focus on disaster recovery, cloud computing, and data center management, ensuring that clients have resilient and scalable solutions tailored to their unique business environments. His expertise in process improvement and business analysis allows him to identify opportunities for integration and optimization, ultimately enhancing the overall client experience. By actively participating in both present and future strategic discussions, Craig ensures that FIS remains at the forefront of technological advancements, enabling clients to leverage cutting-edge solutions.
Craig’s exceptional communication skills and analytical mindset empower him to serve as an effective liaison between FIS and its clients, translating complex technical concepts into actionable insights. His ability to motivate teams and drive collaboration fosters an environment where innovative solutions can thrive. As he continues to expand his technical expertise into new areas, Craig remains dedicated to empowering clients and employees alike, positioning FIS as a leader in the financial services technology landscape.