As President of E2E Benefit Services, Courtni Karshagen leverages nearly two decades of experience in the insurance industry to drive the company’s mission of providing exceptional employee benefits programs and HR support. Since entering the field in 2005, Courtni has cultivated robust relationships with top-tier...
As President of E2E Benefit Services, Courtni Karshagen leverages nearly two decades of experience in the insurance industry to drive the company’s mission of providing exceptional employee benefits programs and HR support. Since entering the field in 2005, Courtni has cultivated robust relationships with top-tier insurance providers, enabling her to navigate complex claims handling and resolution processes with unparalleled efficiency. Her extensive network allows her to quickly identify the right contacts to address claims-related issues, ensuring that clients receive timely and effective solutions.
Courtni's expertise extends to all aspects of COBRA administration, where she oversees compliance and manages third-party oversight responsibilities. This critical role not only enhances E2E's service offerings but also ensures that clients remain compliant with regulatory requirements while minimizing administrative burdens. Under her leadership, E2E has successfully launched key projects aimed at enhancing employer engagement and improving customer satisfaction, reflecting her commitment to resolving client issues with urgency and compassion.
Her skills in account management and employee benefit plan design are instrumental in tailoring solutions that meet the unique needs of each client. By focusing on strategic partnerships and proactive communication, Courtni ensures that E2E remains at the forefront of the employee benefits landscape. Her dedication to fostering a collaborative environment has positioned E2E as a trusted partner for organizations seeking to implement and manage effective employee benefits programs, ultimately contributing to improved employee satisfaction and retention.
