Courtney Gray currently serves as the Director and Product Owner for Group Insurance Data at Prudential Financial, where she plays a pivotal role in bridging the gap between business stakeholders and IT teams. With a robust background in managing large, multi-year IT projects, Courtney excels...
Courtney Gray currently serves as the Director and Product Owner for Group Insurance Data at Prudential Financial, where she plays a pivotal role in bridging the gap between business stakeholders and IT teams. With a robust background in managing large, multi-year IT projects, Courtney excels in translating complex business requirements into actionable strategies that drive organizational success. Her expertise in requirements analysis and business requirements gathering enables her to prepare detailed, clear, and comprehensive documentation that aligns with client specifications, ensuring that projects meet both business and technical needs.
At Prudential, Courtney leads key initiatives in data governance and data modeling, focusing on enhancing the integrity and usability of data across the organization. Her work as a data steward involves implementing best practices that promote data quality and compliance, which are critical in the highly regulated insurance industry. Additionally, she leverages her skills in machine learning and web analytics to develop innovative data solutions that support business transformation and improve customer service outcomes.
Courtney’s exceptional organizational and analytical skills allow her to manage multiple projects simultaneously while maintaining a keen eye on timelines and deliverables. Her experience in vendor management and change management further enhances her ability to drive projects to successful completion, making her a valuable asset to Prudential Financial. As she continues to navigate the evolving landscape of data-driven decision-making, Courtney remains committed to fostering collaboration between IT and business units, ensuring that Prudential remains at the forefront of the insurance industry.