Connie Thomas-Ratliff serves as a Principal Compliance Analyst at Surescripts LLC, where she leverages her extensive expertise in technology product management and ePrescribing healthcare technology to drive operational excellence across the organization. In her current role, Connie is pivotal in ensuring that multiple products meet...
Connie Thomas-Ratliff serves as a Principal Compliance Analyst at Surescripts LLC, where she leverages her extensive expertise in technology product management and ePrescribing healthcare technology to drive operational excellence across the organization. In her current role, Connie is pivotal in ensuring that multiple products meet Surescripts' stringent network certification requirements. She conducts detailed data analysis across a complex multi-environment infrastructure, meticulously examining network error transactions and implementing new processes to enhance compliance and performance.
A collaborative leader, Connie excels in building rapport and credibility with cross-functional teams, including IT professionals, product vendors, and business stakeholders. Her strong planning and problem-solving skills enable her to deliver results effectively, even in high-pressure environments. Connie’s commitment to quality assurance is evident in her proactive approach to project implementation, certification, and testing, where she continuously seeks opportunities for process improvement.
Key projects under her leadership have involved comprehensive business intelligence analysis and audits of technology vendor participants, ensuring that their operations align with Surescripts’ high standards. By collaborating with internal teams, Connie fosters a culture of transparency and accountability, driving strategic planning initiatives that enhance overall operational efficiency. Her proficiency in EDI and business analysis further solidifies her role as a vital contributor to Surescripts’ mission of improving healthcare delivery through innovative technology solutions. With a focus on strategic outcomes, Connie Thomas-Ratliff is not only a compliance expert but also a catalyst for positive change in the healthcare technology landscape.