Clayton Carter serves as the Director of IT Technical Services and Coordinator of Media Services at DePauw University, where he exemplifies a service-minded leadership approach aimed at delivering exceptional and efficient support to the university community. In his current role, Clayton leads a dedicated technical...
Clayton Carter serves as the Director of IT Technical Services and Coordinator of Media Services at DePauw University, where he exemplifies a service-minded leadership approach aimed at delivering exceptional and efficient support to the university community. In his current role, Clayton leads a dedicated technical services team that is responsible for a wide array of critical functions, including desktop user support, the management of computer labs, and the operation of technical classrooms. His expertise in service desk management ensures that faculty, staff, and students receive timely and effective assistance, fostering a collaborative and productive academic environment.
Clayton is currently spearheading several key projects that enhance the university's technological infrastructure. These initiatives include the implementation of advanced media services that support innovative teaching methods and the integration of cutting-edge technology in classrooms to facilitate hybrid learning experiences. His commitment to public relations and customer-focused service has strengthened the relationship between the IT department and the broader university community, ensuring that their needs are met with responsiveness and professionalism.
In addition to his technical acumen, Clayton's skills in writing, public speaking, and social networking enable him to effectively communicate complex technical concepts to diverse audiences. His ability to conduct thorough research and provide insightful solutions positions him as a valuable resource within DePauw University. As he continues to champion the integration of technology in education, Clayton Carter remains dedicated to enhancing the user experience and driving innovation in IT services.