Claudia O'Connell is a seasoned Business Analyst at the Connecticut Women's Consortium (CWC), where she leverages her extensive background in technology and business operations to drive impactful change within the organization. With a commitment to gender-responsive and trauma-informed care, Claudia plays a pivotal role in...
Claudia O'Connell is a seasoned Business Analyst at the Connecticut Women's Consortium (CWC), where she leverages her extensive background in technology and business operations to drive impactful change within the organization. With a commitment to gender-responsive and trauma-informed care, Claudia plays a pivotal role in enhancing the Consortium's educational and training initiatives. She leads the selection and implementation of advanced learning management systems, ensuring that both in-person and eLearning programs are effectively delivered and accessible to a diverse audience.
One of Claudia's key projects involves the development and delivery of innovative eLearning content tailored to meet the unique needs of healthcare professionals and advocates. Her analytical skills are instrumental in documenting and optimizing business processes, which not only streamline operations but also enhance the overall learning experience. By employing strategic planning and data governance principles, Claudia ensures that the technology solutions implemented are aligned with CWC's mission and comply with relevant regulations, including HIPAA.
In her role, Claudia excels in change management, guiding stakeholders through transitions with a customer-focused approach that prioritizes user experience. Her expertise in healthcare information technology and systems analysis equips her to navigate the complexities of the nonprofit sector, making her an invaluable asset to CWC. Through her dedication and innovative mindset, Claudia O'Connell continues to contribute significantly to the advancement of trauma-informed care and education, fostering a supportive environment for both staff and the communities they serve.
