Claressa Moore currently serves as a Loan Advisor at DriveTime, where she leverages her extensive expertise in customer service and relationship management to enhance the financial well-being of her clients. In her role, Claressa is responsible for overseeing a portfolio of over 125 accounts, where...
Claressa Moore currently serves as a Loan Advisor at DriveTime, where she leverages her extensive expertise in customer service and relationship management to enhance the financial well-being of her clients. In her role, Claressa is responsible for overseeing a portfolio of over 125 accounts, where she builds and nurtures strong relationships with customers to ensure the highest possible account performance. Her commitment to educating account holders about the benefits of maintaining current accounts not only fosters trust but also empowers clients to make informed financial decisions.
Claressa is deeply involved in key projects aimed at developing long-term solutions that address the unique needs of her customers. By utilizing her strong skills in strategic planning and negotiation, she effectively collaborates with team members to implement initiatives that improve customer satisfaction and retention rates. Her proficiency in Microsoft Excel and PowerPoint allows her to analyze data and present insights that drive operational improvements, while her public speaking abilities enable her to communicate complex financial concepts in a clear and relatable manner.
As a lifelong learner and educator, Claressa is dedicated to continuous professional development, always seeking ways to exceed expectations and contribute to DriveTime's mission of providing quality automotive financing solutions. Her passion for creating a positive work environment and her ability to coordinate projects effectively make her an invaluable asset to the team, ensuring that both the company and its customers thrive.
