As the Director of Operations at Launch That, Claire Walker leverages over 12 years of extensive experience in operations, project management, and marketing to drive transformative initiatives that enhance organizational efficiency and effectiveness. Her action-oriented approach has been instrumental in identifying and dismantling operational barriers,...
As the Director of Operations at Launch That, Claire Walker leverages over 12 years of extensive experience in operations, project management, and marketing to drive transformative initiatives that enhance organizational efficiency and effectiveness. Her action-oriented approach has been instrumental in identifying and dismantling operational barriers, allowing the company to streamline processes and optimize resource allocation. Claire has successfully developed and implemented Standard Operating Procedures (SOPs) that not only improve day-to-day operations but also strengthen vendor management practices, ensuring that all partnerships align with Launch That's strategic objectives.
One of Claire's key projects involved conceptualizing and building a comprehensive measurement platform designed to assess productivity and its direct impact on business goals. This innovative tool has empowered cross-functional teams to make data-driven decisions, fostering a culture of accountability and continuous improvement. Additionally, Claire introduced a retrospective system that captures valuable project and process learnings, promoting an environment where feedback is actively sought and utilized to fuel ongoing enhancements.
Claire’s expertise in digital strategy, competitive analysis, and lead generation further complements her operational acumen. By managing client relationships with a focus on delivering exceptional value, she has played a pivotal role in increasing profitability and driving growth for Launch That. Her commitment to fostering collaboration across teams ensures that all members are aligned with the company’s vision, ultimately positioning Launch That as a leader in the digital marketing landscape. With a keen eye for detail and a passion for results, Claire Walker continues to be a catalyst for positive change within the organization.