Cindy Fragliossi serves as the Head of Project Management Office at Fried Frank, a prestigious international law firm renowned for its commitment to excellence and client service. With over 11 years of experience in project management, Cindy has honed her expertise in legal operations and...
Cindy Fragliossi serves as the Head of Project Management Office at Fried Frank, a prestigious international law firm renowned for its commitment to excellence and client service. With over 11 years of experience in project management, Cindy has honed her expertise in legal operations and process consulting, enabling her to effectively optimize workflows and drive performance across the organization. In her current role, she is instrumental in assembling and leading integrated, cross-functional project teams that are dedicated to delivering transformative solutions tailored to the unique needs of Fried Frank's diverse clientele.
Cindy's strategic mindset and performance-driven approach have been pivotal in implementing continuous process improvement initiatives that enhance operational efficiency. She adeptly employs both Agile and Waterfall methodologies to ensure that projects are executed with precision and agility, aligning teams around common goals and fostering a culture of collaboration. Her proficiency in program management and software documentation, coupled with her adept use of tools like Asana and Visio, allows her to streamline project workflows and maintain transparency throughout the project lifecycle.
Key projects under Cindy's leadership have included the development of innovative legal technology solutions and the optimization of client engagement processes, which have significantly improved service delivery and client satisfaction. As a thought leader in the legal project management space, Cindy is committed to sharing best practices and insights that not only benefit Fried Frank but also contribute to the broader legal community. Her ability to navigate complex challenges and drive impactful change positions her as a vital asset to the firm and its mission of delivering exceptional legal services.