Christopher Terry is a results-driven Product Owner at Hilti North America, where he leverages his expertise in process improvement, digitization, and Agile methodologies to optimize business operations. With a strong commitment to enhancing collaboration and achieving organizational goals, Christopher has successfully led several key projects...
Christopher Terry is a results-driven Product Owner at Hilti North America, where he leverages his expertise in process improvement, digitization, and Agile methodologies to optimize business operations. With a strong commitment to enhancing collaboration and achieving organizational goals, Christopher has successfully led several key projects that have significantly impacted the efficiency and effectiveness of Hilti's operations across multiple regions.
One of his notable achievements includes the automation of the eCatalog generation process for five countries, which has dramatically reduced the time spent on manual catalog creation by an impressive 950 hours annually. This initiative not only streamlined workflows but also allowed teams to focus on more strategic tasks, ultimately driving productivity and innovation. Additionally, Christopher played a pivotal role in standardizing the eCommerce website for B2B customers, ensuring a seamless user experience that enabled 99% of features to be fully operational. This enhancement has been instrumental in improving customer satisfaction and engagement.
Furthermore, Christopher has integrated ten companies into a robust product data sourcing solution, guaranteeing 100% accuracy in product information. This integration underscores his strong skills in data analytics, attention to detail, and critical thinking, which are essential in today’s fast-paced digital landscape. By aligning business and technical environments, Christopher effectively bridges the gap between cross-functional teams, fostering a collaborative culture that drives success. His proficiency in user story development, scope management, and the use of tools like Jira further solidifies his role as a key contributor to Hilti’s strategic objectives and overall growth.