As the Executive Vice President & General Manager at Alert Communications, Christopher Lafferty plays a pivotal role in steering the company’s strategic direction within the legal services sector. With full P&L accountability for a $30 million annual revenue business, Christopher leverages his extensive expertise in...
As the Executive Vice President & General Manager at Alert Communications, Christopher Lafferty plays a pivotal role in steering the company’s strategic direction within the legal services sector. With full P&L accountability for a $30 million annual revenue business, Christopher leverages his extensive expertise in product management and business strategy to drive growth and operational excellence. His leadership is instrumental in managing a diverse global team of over 300 professionals across sales, product development, operations, customer service, and corporate functions, ensuring that every aspect of the organization aligns with its overarching goals.
Christopher's passion for innovation in legal technology is reflected in his key projects, which focus on enhancing the efficiency of legal call intake and retainer services for law firms. By implementing cutting-edge Software as a Service (SaaS) solutions, he has successfully streamlined processes, improved client engagement, and maximized revenue opportunities for law firms. His deep understanding of legal research and training methodologies enables him to develop tailored solutions that meet the unique needs of legal professionals.
In addition to his operational responsibilities, Christopher is actively involved in mergers and acquisitions, identifying strategic opportunities that bolster the company’s market position. His commitment to fostering a culture of continuous improvement and professional development within his teams has resulted in high employee engagement and retention rates. With a robust track record in scaling teams and managing diversified product portfolios, Christopher Lafferty is not only a leader but also a visionary in the legal technology landscape, dedicated to driving transformative change in the industry.
