Christopher Capshaw serves as a Senior Principal Engineer and Product Technologist at Dell Technologies, where he leverages his extensive expertise in information technology to drive innovative solutions and enhance customer experiences. With a robust background in computer hardware, software, and professional services, Christopher plays a...
Christopher Capshaw serves as a Senior Principal Engineer and Product Technologist at Dell Technologies, where he leverages his extensive expertise in information technology to drive innovative solutions and enhance customer experiences. With a robust background in computer hardware, software, and professional services, Christopher plays a pivotal role in bridging the gap between complex technical products and customer needs. His current focus includes providing pre-sales technical expertise, where he utilizes his in-depth knowledge of Dell’s client solution portfolio to empower sales teams and help them capture market share.
In his role, Christopher is instrumental in the development and implementation of sophisticated applications and solutions tailored to meet the unique demands of clients. He excels in delivering engaging presentations and product demonstrations, effectively communicating value propositions that resonate with diverse audiences. His ability to translate technical jargon into accessible language ensures that stakeholders understand the benefits of Dell’s offerings, ultimately driving customer satisfaction and loyalty.
Christopher’s expertise extends to cloud computing and Software as a Service (SaaS), where he has successfully guided numerous projects that integrate cutting-edge technologies into existing infrastructures. His proficiency in product management and customer experience further enhances his capability to lead initiatives that not only meet but exceed client expectations. With a Bachelor of Business Administration focused on Management Information Systems, Christopher combines technical acumen with strategic business insights, making him a valuable asset to both Dell Technologies and its clientele.