Christina Baker serves as the Vice President of Strategy and Resolution at Aflac, a prominent Fortune 200 insurance company, where she plays a pivotal role in shaping the company's strategic direction and operational efficiency. With a robust background in managing a $136 million budget, Christina...
Christina Baker serves as the Vice President of Strategy and Resolution at Aflac, a prominent Fortune 200 insurance company, where she plays a pivotal role in shaping the company's strategic direction and operational efficiency. With a robust background in managing a $136 million budget, Christina has successfully driven growth initiatives that have supported sales exceeding $1 billion in Voluntary Benefit Insurance. Her expertise in strategic planning and operational management has been instrumental in optimizing resources and enhancing the overall performance of the sales organization.
In her current role, Christina acts as the Chief of Staff to the US Sales Distribution Leader, where she collaborates closely with various business units to identify and eliminate roadblocks that hinder sales performance. Her proactive approach to driving efficiencies has not only reduced operational costs but has also significantly increased revenue streams. One of her notable achievements includes the implementation of innovative technology within the sales resolution team, which has fostered greater transparency and improved communication across departments.
Christina's leadership style is characterized by her ability to manage large, cross-functional teams—often comprising up to 500 members—while nurturing talent and fostering a culture of teamwork. Her skills in customer retention and talent development are key assets that contribute to Aflac's commitment to delivering exceptional service and value to its clients. As a strategic thinker and problem solver, Christina Baker continues to make a lasting impact on Aflac's growth trajectory, positioning the company for sustained success in the competitive insurance landscape.
