Chris Tantakis serves as the Vice President of Member Relations at Sunmark Credit Union, where he has established himself as a transformative leader with a proven track record of driving substantial growth and fostering a culture of accountability. With over six years of experience in...
Chris Tantakis serves as the Vice President of Member Relations at Sunmark Credit Union, where he has established himself as a transformative leader with a proven track record of driving substantial growth and fostering a culture of accountability. With over six years of experience in this role, Chris has been instrumental in spearheading initiatives that have resulted in more than 100% growth across various business units. His strategic oversight encompasses the Member Solution Center, 18 branches, Consumer Underwriting, Outbound Sales, and Remote Interactive Teller Support, among other critical areas.
A Six Sigma black belt, Chris leverages his expertise in process improvement and talent development to optimize operations and enhance member experiences. His commitment to business process optimization has not only streamlined workflows but has also significantly improved service delivery across the organization. Under his leadership, the Member Service team has excelled in providing exceptional support, ensuring that member needs are met with efficiency and care.
Chris's extensive background in sales operations and account management enables him to develop and implement effective sales training programs that empower staff and drive performance. His ability to negotiate and cultivate strategic partnerships has further solidified Sunmark Credit Union's position in the competitive financial services landscape. As a visionary leader, Chris continues to inspire his team, fostering an environment that prioritizes collaboration and innovation, ultimately enhancing the overall member experience and contributing to the credit union's long-term success.